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Medical Answering Service vs Parents Are OK

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Medical Answering Service compared with Parents Are OK
DetailMedical Answering Service logo Medical Answering ServiceParents Are OK logo Parents Are OK
What it doesHIPAA-compliant AI answering service for medical offices with EHR integration Inactivity alerts for elderly parents without invading their privacy
StageNot given Not given
FoundedNot given Not given
Based inNot given RO
Pricing modelPaid Paid
Pricing$600 per month for 12 months ($7,200 total) plus $0.06 per minute all-in call rate from day one. From month 13, pay only for usage at $0.06/min. Option to pay $7,000 in full upfront and save $200. Monthly: $9.90 per month for 1 parent (50% discount offered), $9.90 per month for 2 parents (58% discount offered). Annual: $99.00 per year for 2 parents. Only guardians need an active subscription; parents do not pay.
Key features
  • 24/7 appointment scheduling and management
  • Waitlist management with automated outreach
  • Patient intake and form collection
  • Insurance eligibility verification
  • Medication refill processing
  • Lab request handling
  • Intelligent call routing and triage
  • Two-way texting with patients
  • Multilingual support
  • Inactivity monitoring with customizable alert threshold
  • No GPS tracking or location sharing
  • Battery level monitoring and alerts
  • Multiple guardians can monitor the same parent
  • Background monitoring without manual check-ins
  • Passive detection via native device usage patterns
  • No camera, microphone, or audio recording access
  • Support for up to two parents per guardian subscription
  • Simple pairing with no additional setup required
  • Connection status and activity overview for guardians
What makes it different
  • Lifetime license model that becomes pay-per-use after 12 months, avoiding long-term subscription costs
  • Free lifetime bug fixes and EHR API compatibility updates at no additional cost
  • Low per-minute rate of $0.06 from day one
  • Direct EHR/PMS integration with automatic data saving
  • 60-day money-back guarantee
  • Privacy-focused design with no GPS, cameras, or surveillance capabilities
  • Requires no daily actions or button presses from elderly parents
  • Lighter and more affordable alternative to full monitoring systems
  • Supports independent living while providing family reassurance
  • Customizable inactivity thresholds with sleep hours exclusion
Community votes00
DR (Domain Rating by Ahrefs)8 +3 (up) since last check36 no change since last check
Trust Flow (Majestic)2313
Citation Flow (Majestic)2320
Referring domains (Majestic)7111

5 details filled in for both companies.

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