Simple service job management app for trades professionals
HVAC diagnostic app for technicians with guided troubleshooting and equipment scanning
Stage
Established
Not given
Founded
2018
Not given
Based in
US
US
Pricing model
Freemium
Freemium
Pricing
Free: 5 jobs/month, 15 photos/job. Starter: $29/mo (50 jobs/month, 30 photos/job). Pro: $89/mo or $888/year (300 jobs/month, 60 photos/job, up to 5 team seats, custom logo). Scale: $149/mo (1000 jobs/month, 150 photos/job, unlimited team seats, custom logo).
Free plan with 50,000 permanent tokens (2-3 full diagnostic workflows). Pro plan at $14.99/month with 500,000 tokens per month (~30 full diagnostic workflows). Team plan from $99.99/month for up to 5 technicians, $199.99/month for up to 10 technicians, with unlimited usage for all members. Insight p
Key features
Live job status page customers can view in their browser with no app or account required
Real-time progress photo uploads with instant sync to customer view
Reusable job templates that generate full workflows in 30 seconds
Two-way messaging system for customer questions without phone tag
Job delay notifications with reason displayed to customer automatically
Branded customer portal with company logo and colors on Pro and Scale plans
Multi-device cloud sync to work in field or office
Team management with up to 5 seats on Pro and unlimited on Scale
Work logs and audit trail on Pro and Scale for accountability
Dated photo timeline for dispute resolution and proof of work
Guided diagnosis engine with step-by-step troubleshooting
Nameplate OCR scanner to capture equipment details
Professional PDF service reports and estimates
Offline field mode to work without internet
Error code lookup for multiple HVAC brands
Duct CFM calculator for airflow sizing
90-day searchable job history
Team management and centralized billing
Support for 10 major HVAC brands
What makes it different
Eliminates status update calls by giving customers a live job link they actually reopen instead of calling
Built by service business owners who understand the trades, not a generic software company
Requires no customer app, training, or setup—job links work in any browser instantly
Provides dated proof of work with timestamps and photos to settle disputes
Proven on real shop floors across multiple locations before opening as SaaS
Diagnostic assistance in under 30 seconds
Works offline so technicians can access diagnostics without cell signal
Automatic nameplate scanning eliminates manual data entry
OPEO
ACLogics