How VAT works when you pay us
VAT is added where it's due. See how it applies to you, use your VAT number if you have one, and find your invoices.
Updated
What VAT you'll pay
Our prices are shown before VAT is added. The VAT you pay (if any) depends on where you are:
- UK customers: you'll pay 20% UK VAT on top
- EU businesses: if you have a valid VAT number, we don't add VAT (reverse charge applies)
- EU consumers: you'll pay VAT at your country's rate
- Everywhere else: no UK VAT
Before you pay, the payment page shows you the exact amount including any VAT.
Adding your VAT number
If you're an EU business with a VAT number, tell us at checkout or later in /account/billing. We check it against the EU VIES register straight away. If the check can't confirm it right then, VAT gets charged—we'll let you know.
Finding your invoices
We issue invoices through Zinn Digital® Ltd (UK) and email them to you after payment goes through. You can always download your invoices and credit notes as PDFs from /account/invoices whenever you need them.
Questions people ask
- Will I pay VAT?
- Yes, if you're in the UK or an EU consumer. EU businesses with a valid number are reverse-charged and may not pay it. UK customers pay UK VAT even with a VAT number, which is printed on the invoice. Check the payment page to be sure.
- Where do I enter my VAT number?
- At checkout, or any time later in /account/billing. We'll check it's valid against the VIES register.
- How do I get a copy of my invoice?
- Log in to /account/invoices and download the PDF. We email it to you too after you've paid.