Automatic WhatsApp appointment reminders and confirmations for appointment-based businesses
Practice management platform for Australian counsellors, psychologists and social workers
Stage
Startup
Not given
Founded
2025
Not given
Based in
ES
AU
Pricing model
Free trial
Paid
Pricing
Starter €19/month (150 reminders/month), Professional €39/month (300 reminders/month), Team €69/month (550 reminders/month), Business €99/month (1,000 reminders/month). Annual billing includes two months free. Extra reminder packs: 75 reminders €15, 150 reminders €25, 200 reminders €30, 250 reminder
10% of billings through Zenvia, plus card processing at cost. No subscription, no per-seat fee, no setup fee. Free for the first 90 days. Card processing at Stripe's standard rate of approximately 1.65% + $0.30 per session. Example: a practice billing $6,062 per month would pay $606 for Zenvia and a
Key features
Automatic WhatsApp reminders at customizable times before appointments
Google Calendar integration with automatic syncing
Online booking pages with client self-scheduling
In-app appointment creation and management
Confirmation and cancellation tracking with status updates
Customizable reminder messages and timing
Automatic follow-up messages and review requests
Excel and CSV appointment import for Team and Business plans
Chrome extension for creating reminders from WhatsApp Web conversations
SMS fallback when WhatsApp delivery fails
Online booking and scheduling with SMS and email reminders
Client file management with intake, consent and risk flags
Built-in secure telehealth with no client downloads required
AI-drafted session notes reviewed and signed by practitioner
NDIS, EAP and private health billing and invoice chasing
Therapy tools library with worksheets and resources
Public practitioner profile with booking capability
Multi-practitioner scheduling and admin reporting
Full data export with no lock-in
Audit trail of note edits, access and disclosure
What makes it different
Works without requiring clients to install an app or use their personal number
Reaches clients on WhatsApp, the app they already use daily
Tracks confirmations and cancellations automatically
Free 14-day trial without credit card requirement
AI drafts your session notes so you finish before leaving the room
Your clients stay yours with no restraint clauses or ownership by the platform
Client data hosted in Australia with Australian privacy and security standards
RecordarApp
Zenvia