How do I choose what notices I get?
Pick your preferred channels and frequency for updates about your business, or keep quiet hours on chat.
Updated
Head to /account/notifications to set up how you hear from us. You're in full control: for each type of notice, you choose whether it arrives by email, Telegram, Slack, or not at all.
Pick your pace
Choose how often you want to hear:
- Instant – the moment something happens
- Daily digest – one email with the day's updates
- Weekly digest – bundled into one message per week
- Off – don't send this to me
If you use Telegram or Slack, you'll need to set up your own bot or webhook to connect them.
Quieter evenings and nights
Telegram and Slack can respect quiet hours if you set them. That way, urgent chat updates won't ping you when you're closed or off the clock.
Notices you'll always get
A few things we must send, regardless of your settings: receipts, refunds, payment problems, disputes, any listing held for your founder profile, when a listing status changes, a missing badge on your business, and security alerts (like a new device signing in or an email address change). These keep your account safe and your money sorted.
Quick unsubscribe
Every notice email includes a one-click unsubscribe link if you want to stop that particular kind of message right then.
Questions people ask
- Can I turn off all notifications?
- Not quite. Security alerts, payment notices, refunds, disputes, and listing updates are required for your protection and account health. Everything else is up to you.
- Do chat notifications respect my schedule?
- Yes. Telegram and Slack can honour quiet hours you set, so they won't disturb you outside your chosen times.
- How do I stop one type of email?
- Click the unsubscribe link in any notice email to turn off just that kind of message. You can also change any setting at /account/notifications whenever you like.