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Opened 2011Clinic & practice management

Zoobook

Behavioral health EHR built by a facility owner for addiction treatment and MAT programs

ONC-certified electronic health record and practice management system for behavioral health, addiction treatment, and methadone clinics, designed to reduce

About the business

Screenshot of the Zoobook homepage
Zoobook: the homepage

Zoobook is a behavioral health EHR and practice management platform built by Anna Komissarenko, a facility owner with 17 years of industry experience. The system was developed starting in 2011 at Journey to Wellness in New Jersey and launched nationally in 2017. It serves mental health agencies, addiction treatment programs, residential treatment centers, methadone clinics, and court-mandated programs across 40 U.S. states.

The platform is designed to address core challenges in behavioral health operations: reducing documentation burden from 15-25 minutes to 2 minutes per progress note, capturing billable services (98%+ recovery rate), ensuring compliance readiness, and improving clinician retention. Zoobook includes AI-powered documentation (BIRP, SOAP, and DAP notes), integrated telehealth via Zoom, client portal functionality, and methadone dosing workflows compliant with 42 CFR Part 2.

Zoobook is ONC-ACB certified, HIPAA compliant, and operates on a private ownership model with no venture capital pressure. The platform processes 17 million appointments, 22 million progress notes, and 4 million claims. Facilities switching to Zoobook report 95% retention, revenue growth over 50% year-over-year, and measurable revenue improvement within 90 days, with typical facilities recovering $60,000-$120,000 annually in previously lost billing.

What you get

  • AI-powered progress notes (BIRP, SOAP, DAP) generated in 2 minutes and clinician-approved
  • Automated billing capture with 98%+ recovery of billable services
  • Real-time compliance monitoring and audit readiness
  • Integrated telehealth powered by Zoom
  • Client portal for session joining, form signing, and payments
  • Methadone dosing workflows with 1-2 minute per client processing
  • Multi-facility management and real-time visibility
  • 42 CFR Part 2 compliance for methadone and OTP programs
  • ONC-ACB certified and HIPAA compliant
  • Suicide Safer Care Tool for outcome tracking

Pricing

Pricing model: Contact for pricing

Pricing varies by facility size and is confirmed during a 15-minute icebreaker consultation. A typical facility with 3 clinicians reportedly recovers $60,000 to $120,000 annually in previously lost billing gaps, with Zoobook typically paying for itself within 60 to 90 days.

Neighbours ask

Why do facilities keep switching to Zoobook as their behavioral health and addiction treatment EHR?

Most facilities switch because their current EHR was built for scale, not for their specific facility needs. Zoobook was built specifically for behavioral health from day one by a facility owner who experienced the problems firsthand.

How much does Zoobook cost and how quickly does it pay for itself?

Zoobook is competitively priced for all facility sizes. A facility with 3 clinicians typically recovers $60,000 to $120,000 annually in previously lost billing gaps, and most facilities see Zoobook pay for itself within 60 to 90 days.

Is Zoobook AI safe with regulators and will clinicians actually use it?

Zoobook AI generates BIRP, SOAP, and DAP notes using clinical language that meets regulatory standards, with clinicians reviewing and approving every note. Adoption is high because the AI accelerates work from 25 minutes to 2 minutes, eliminating resistance.

Does Zoobook work for methadone clinics and MAT programs?

Yes. Zoobook is OTP software and a methadone clinic EHR built natively for 42 CFR Part 2 compliance, methadone dosing workflows, and MAT program documentation, with the founder having built specifically for these programs for 15 years.

What happens when an auditor walks in — will I be ready?

Zoobook monitors every client, session, and level of care in real time with everything an auditor needs already documented, organized, and ready. As an ONC-ACB certified system, Zoobook meets every federal standard auditors look for.

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